Privacy Policy
This Privacy and Cookies Policy (the “Policy”) refers to the LongWater (Ireland) website www.longwater.ie The Website is operated by LongWater (Ireland) Limited (“we”, “our” or “LongWater”), whose principal place of business is at Monahan Celtic Business Park, Monahan Road, Cork T12 WK74 Ireland.
Privacy and Cookies Policy
This Privacy & Cookies Policy (the “Policy”) refers to the LongWater (Ireland) (LongWater) website www.longwater.ie.
The purpose of this Policy is to provide you with information on how yourpersonal data is processed and how to contact LongWater in relation to the same.
•The General Data Protection Regulation (EU) 2016/679 (“ GDPR ”),
•The Data Protection Acts 1988 to 2018 and,
•Any other applicable law or regulation relating to the processing of personal data (including the E-Privacy Directive 2002 (as amended) and the ePrivacy Regulations (S.I. No. 336/2011).
1.How do we collect information from you?
The personal data we receive may be received either directly or indirectly.
Directly : In some instances, you provide your personal data directly to us. For example, if you act as an authorised representative of a Company, you may provide your contact details to LONGWATER when filling in forms on this website, by submitting a query or when you correspond with us by phone, email or otherwise
Indirectly : In other cases, we may receive your personal data from your employer. For example, as part of the employment permit or merchant account application process.
2.What information do we collect and how do we use it?
The table below sets out the personal data which we may process may include some or all of the following, depending on the purpose of the processing:
| Category of Data Subject | Types of personal data collected | Purpose |
| Authorised representative of Applicant Company responsible for submitting grant, permit and other documentation and queries. | Name Phone number | To contact you in response to communications you might send us and to manage and administer our relationship with you |
| Individuals engaged or otherwise connected with client or target companies, members of the Public and Stakeholders | Name Phone number | To provide you with the information / service / product you have requested; |
Individuals engaged or otherwise connected with client or target companies, members of the Public and Stakeholders | Name Phone number | To send you email alerts and newsletters that you have opted-in to receive or that we send in the performance of our statutory functions; |
| Individuals engaged or otherwise connected with client or target companies and Stakeholders | Name Phone number | To provide you with information about events hosted or co-sponsored by us or about events we feel may interestyou; |
| Category of Data Subject | Types of personal data collected | Purpose |
| Individuals engaged or otherwise connected with client or target companies and Stakeholders | Name Phone number | To contact you regarding potentials leads for clients as well as regarding the services provided by us in the fulfilment of our statutory functions; |
| Individuals engaged or otherwise connected with client or target companies, members of the Public and Stakeholders | Name Phone number | To notify you about changes to our website (including improvements) or amendments to this Privacy Statement; |
| Individuals engaged or otherwiseconnected with client or targetcompanies, members of the Public and Stakeholders | Name Phone number | To contact you or permit selected third parties to contact you, for research and statistical purposes in respect of our website as well as our services; |
| Individuals engaged or otherwise connected with client or target companies, members (and their spouse) | Name Phone number Merchant ref no. | To provide merchant application supports. |
| Individuals engaged or otherwise connected with client or target companies, members (and their dependants) | Name Phone number Merchant application form Nationality | To assist with merchant account queries |
| Applicants for roles in LONGWATER | Name Phone number | To contact you for recruitment purposes. |
| Individuals engaged or otherwise connected with client or target companies, members of the Public and Stakeholders | Name Email address | To provide you with services, such as Newsletters and E-zines |
| Individuals engaged or otherwise connected with LONGWATER Ireland Service Providers | Name Email address Phone number | To interact with you in relation to the provision of the service |
| Users of the LONGWATER Ireland website. | IP address | To allow LONGWATER to identify the location of users, to block disruptive use and to establish the number of visits from different countries. We analyse this data for trend and statistics reasons, such as which parts of our Website users are visiting and how long they spend there. |
Cookies
nformation about the Cookies used on the LONGWATER website is outlinedbelow.
We use cookies on the LONGWATER Ireland website to ensure the website can function, to improve the website and as part of our statutory remit to promote business . Non-essential cookies can be enabled by updating the consent banner that appears on our website.
Legal Basis for Processing
To process your personal data, LONGWATER must have a legal basis to do so. It is necessary for LONGWATER to process personal data to fulfil its statutory functions under the Industrial Development Acts 1986–2019.
We only collect and use personal data where we have a lawful basis to do so. This may include circumstances where:
a.we are legally entitled and/or required to do so, including in the performance of our statutory functions under the Industrial DevelopmentActs 1986– 2019;
b.it is necessary for the establishment, exercise or defence of legal claims or proceedings;
c.it is necessary to comply with legal and regulatory obligations;
d.it is necessary for the performance of a contract between you and us;
e.it is necessary for our legitimate interests;
f.you have requested or consented to us processing your personal data
With whom do we share your personal data?
•Personal data is only shared with another controller or processor where it is necessary to do so and the sharing is compliant with the relevant Data Protection Legislation. LONGWATER Ireland limits the personal datawhich is shared to what is strictly necessary to fulfil our statutory function, provide ancillary services to LONGWATER Personnel or to comply withother legal obligations.
•LONGWATER is audited by external agencies including the Comptroller & Auditor General and the outsourced provider of internal audit services. Records containing personal data may be sought for review as part of audits undertaken.
•It may be necessary to share personal data with third parties who provide a service to us including IT, maintenance, website hosting, analytical and marketing services. Any third parties who access your data while providing services on our behalf are subject to strict contractual restrictions to ensure that your data is protected, in compliance with data protection law.
•Where an Applicant Company transfers from the LONGWATER portfolio to another state agency, a copy of the personal data relevant to an existing grant claim will be transferred also.
•Your personal information will be included in LONGWATER support lettersfor submission with your merchant identity permit application.
•Your personal information will be included in LONGWATER support lettersfor submission with your merchant account application.
•We may also disclose your personal data in response to a valid, legally compliant request by a competent authority or in response to a court order or otherwise in compliance with the applicable law under which the request has been made.
•In limited circumstances, LONGWATER may share information with other EU or member state organisations where it is legally required or necessary to pursue a joint initiative or event.
Where we store your personal data?
All information you provide to us is stored on our secure servers or in manualform.
In certain circumstances your personal data may be transferred if LONGWATER Ireland Personnel or service providers that are operating outside of the EEA are required to process this data to provide a service or interact with you, for example to access our CRM system to obtain contact details. Where any such transfer takes place, it will be subject to appropriate safeguards.
Retention of personal data
Any information that you provide to us will be kept and stored for such period of time as we deem necessary taking into account the purpose for which it was collected in the first instance, and our obligations under Data Protection Legislation. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and Data Protection Legislation. In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
You may unsubscribe from newsletters and other updates by selecting the Unsubscribe button at the foot of every communication.
What rights you have over your data
The list below sets out the rights which you have in relation to data protection. Please note that these rights are not absolute and are subject to certain exemptions under applicable data protection law.
As a data subject, you have the following rights under data protection law:
•the right to know what personal data we process about you and how we use this personal data;
•the right to obtain a copy of the personal data we hold about you;
•the right to have any inaccurate personal data which we hold about you updated or corrected;
•the right to have personal data concerning you deleted unless we are required to continue processing it;
•the right to object to the processing of your personal data in certain circumstance;
•the right to restrict the processing of your personal data in certain circumstances;
•the right to transfer your data to another controller in a machine-readable format without hindrance in certain circumstances;
•the right not to be subject to automated decision making which produceslegal effects save for certain exceptions.
Right to complain
If you do not think that we have processed your personal data in accordance with this Policy, please contact us in the first instance at contact@longwater.ie. If you are not satisfied, you have the right to lodge a complaint with the Office of the Data Protection Commissioner or exercise any of your other rights pursuantto data protection law. Information about how to do this is available on the DPC website at https://www.dataprotection.ie .
Changes to this notice
This Policy may be updated from time to time, so you may wish to check it each time you submit personal data to us. The date of the most recent revisions willappear on this Policy.
How to contact us
If you need to contact us regarding any of your rights as set out in this Notice, all such requests should be made in writing to The Data Protection Officer at LONGWATER Ireland, 77 Camden Street Lower , Dublin 2, or by email to contact@longwater.ie.
LongWater
14 July, 2024
Appendix
Cookies
We use cookies on the LONGWATER Ireland website to ensure the website can function, to improve the website and as part of our statutory remit to promote our business . Non-essential cookies can be enabled by providing consent to same in the cookies banner that appears on our website. You can alsoblock cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
What is a website cookies?
A website cookie is a small piece of data (text file) that a website – when visitedby a user – asks your browser to store on your device in order to rememberinformation about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.
You can find a list of cookies we use and the purposes for which we use them in the tables below. The ‘Settings’ option on most browsers will allow you to manage cookies, information on how to manage cookies on your browser is available from Chrome , Internet Explorer , Firefox and Opera . The LONGWATER website may include links to third-party websites and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
We use the following types of cookies on the LONGWATER Ireland website:
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by youwhich amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
| Strictly Necessary Cookies | ||
| Cookie Subgroup | Cookies | Cookies used |
| LongWater.ie | OptanonAlertBoxClosed (opens in a new tab) , OptanonConsent (opens in a new tab) | First Party |
| www.LongWater.ie | .AspNetCore. , .AspNetCore.Antiforgery (opens in a new tab) , ARRAffinity (opens in a new tab) | First Party |
Functional Cookies
These cookies enable the website to provide enhanced functionalityand personalisation . They may be set by us or by third party providers whose services we have added to our pages. They enable the personalisation of content, the recognition of users and remember user preferences (for example, choice of language or region). If you do not allow these cookies then some or all of these services may not function properly.
| Functional Cookies | ||
| Cookie Subgroup | Cookies | Cookies used |
| issuu.com (opens in a new tab) | iutk | Third Party |
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If youdo not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.
| Performance Cookies | ||
| Cookie Subgroup | Cookies | Cookies used |
| LongWater.ie | _ga (opens in a new tab) , _gat_UA- (opens in a new tab) , _gclxxxx (opens in a new tab) , _gid (opens in a new tab) | First Party |
Targeting Cookies
These cookies may be set through our site by our advertising partners. They maybe used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
| Targeting Cookies | ||
| Cookie Subgroup | Cookies | Cookies used |
| LongWater.ie | _fbp (opens in a new tab) | First Party |
| twitter.com (opens in a new tab) | personalization_id | Third Party |
| linkedin.com (opens in a new tab) | AnalyticsSyncHistory , bcookie , lang, li_gc , li_sugr , lidc , UserMatchHistory | Third Party |
| quantserve.com (opens in a new tab) | mc | Third Party |
| youtube.com (opens in a new tab) | __Secure-YEC, CONSENT, VISITOR_INFO1_LIVE, YSC | Third Party |
| www.facebook.com (opens in a new tab) | Third Party | |
| doubleclick.net (opens in a new tab) | IDE, test_cookie | Third Party |
| ads.linkedin.com (opens in a new tab) | lang | Third Party |
| www.linkedin.com (opens in a new tab) | bscookie | Third Party |